Welcome to another insight into the heart of Just Support’s dedication to providing compassionate care. Today, we recount a day spent with a client, a day that involved not only practical assistance but also thoughtful conversations and planning for the challenges faced by her daughter.
A Home Full of Care
The day began with our support worker’s arrival at the client’s residence, ready to offer assistance and support. After clocking in, the initial focus was on household tasks. The client had thoughtfully left a note requesting some tidying up. The support worker, while diligently organising the living spaces, ensured that the client actively participated in decision-making regarding the arrangement, promoting a sense of control and independence.
Heart-to-Heart with the Client
With the practical tasks accomplished, the support worker and the client engaged in an open conversation about her feelings and recent experiences. The client shared her stress and upset emotions, and the support worker actively listened, encouraging the client to express herself and make decisions regarding her own emotional well-being.
A Brunch Connection
Recognising the need for a change of environment, the duo headed to a local café for brunch. Over a meal, they delved into the client’s concerns about her daughter. The support worker facilitated the discussion, encouraging the client to express her thoughts and preferences. By involving the client in the decision-making process, the support worker empowered her to take an active role in addressing her daughter’s challenges.
Acts of Kindness
Driven by compassion, the client and the support worker visited a nearby takeaway place to purchase food and treats for her daughter. The support worker encouraged the client to select items that her daughter would enjoy, fostering a sense of autonomy in choosing and providing for her daughter.
Navigating Challenges
Upon returning home, attempts were made to encourage the daughter to engage. Her resistance led to a challenging situation. The support worker collaborated with the client to discuss strategies for addressing her daughter’s behaviour, ensuring that the client actively participated in the planning process. This collaborative approach empowered the client to take charge of her daughter’s care with confidence.
A Day of Care Concludes
As the day came to a close, the support worker marked the end of a day filled with care, compassion, and proactive planning for the well-being of the client’s daughter, all while actively promoting the client’s independence and decision-making throughout each activity.
In every interaction, Just Support strives to go beyond the practicalities of support, actively encouraging independence and understanding each individual’s unique challenges. Stay tuned for more stories from ‘A Day in the Life,’ where every day is an opportunity for compassion, connection, and collaborative solutions.
